The Official Alertpay Support Thread

[AlertPay Team]

How to remove the sending limit

Brother my sending limit is over and i am from india so as i cant get the account verified.
Please help me Sir

Hey everyone,

If you have a personal Pro account, you can send and receive an unlimited amount of money at one time. If your account is unverified, you can only send up to $999.00 and receive an unlimited amount of money at one time.

For verified Business accounts, you can send and receive an unlimited amount of money at one time. If your account is unverified, you can receive an unlimited amount of money, but you must become verified to send money. We encourage you to verify your account so that you can benefit from all of our services.

Basically, once verified these limits will be lifted.

Best regards

Tarik

[AlertPay Team]

I PMed you dude... still no answer

Hey ThumperTM,

Thanks for providing us with the ticket ID.

Our resolution team has received the transaction dispute and is working on your case.

Best regards

Tarik

[michomoz]

check ur pm alertpay

[Hime]

My ticket id : RGE-192234 .Could you please check on it!

[MrBean]

Hello MrBean,

As an online payment processor who is compliant with Financing Regulations (PCMLTFA governed by FINTRAC), we must abide to the verification processes in place.

We suggest using a bank that will allow you to transact internationally.

You may refer to out user agreement to familiarize your self with our policies.

https://www.alertpay.com/en/agreements.aspx

Best regards

Tarik

There is no such a bank in our country. I want to downgrade my account. I want my personal starter verified account back. Please tell me how to do That. Thanks!!!

[PA$$!oN]

Hello PA$$!oN,

Thanks for the ticket ID. If you would like to move forward with your account status, please reply to the ticket OKA-279266 ensuring that you provide the requested information.

Thanks in advance

Best regards

Tarik

Alertpay is asking for my personal information but in alertpay i didnt put correct any thing ... now?? what i have to do?

[kevin002]

pls check pm AlertPay

thx

[AlertPay Team]

My ticket id : RGE-192234 .Could you please check on it!

Hello Hime,

To move forward with the transaction dispute you have filled, please respond to the Contact Request we have sent you. Understand that the whole process can take up to 30 days.

Best regards

Tarik

[michomoz]

Hello Hime,

To move forward with the transaction dispute you have filled, please respond to the Contact Request we have sent you. Understand that the whole process can take up to 30 days.

Best regards

Tarik

alertpay team i have pmed u why didnt u respond

[AlertPay Team]

Alertpay is asking for my personal information but in alertpay i didnt put correct any thing ... now?? what i have to do?

Hello PA$$!oN,

You will have to communicate this directly with our team who has established the initial contact with you by email.

Best regards

Tarik