The Official Alertpay Support Thread

[saini]

Do you support sending money from an indian alertpay account which is verified by indian bank account.....?

[Jacob]

My support ticket also not replied from 3days,this was Alertpay support

[-saMmy-]

lol guys wait they take time but they are trusted

[Jacob]

-saMmy- they are trusted,but they shud maintain huge staff like paypal

[-saMmy-]

yea true mate they must look after to their support. !! its really disappoint me sometime. !! but they are 100% legit and trusted.!

[Wadibahi]

AlertPay Team check My P.M

iam still waiting for my payment

[babarali124]

hello sir .. i had opened a transaction dispute few days ago ... i didnt got any link to verify or reply to the ticket ... as i got email from alertpay saying this :

on 10-12-2011

Hello,

Thank you for contacting AlertPay's Resolutions department.

We are in the process of resolving your transaction dispute. However, to reach a prompt resolution, you must respond to the Contact Request email that we sent to both you and the seller. Please take some time to read the instructions and respond accordingly.

If you do not respond to the Contact Request within 10 days, we will assume that you have resolved the issue with the seller and we will close this dispute.

Please do not respond to this email.

Regards,

----------------------------------
Thank you for choosing AlertPay! If you have any additional questions, don't forget to consult our FAQs at www.helpdesk.alertpay.com!

Loss Prevention Analyst, Resolutions Specialist
www.alertpay.com
"My Way to Pay"

Ticket Details
===================
Ticket ID: UHR-997944
Department: Transaction Dispute
Status: Closed

and :

Hello gurnoor Singh,

Your immediate attention is required. An AlertPay member has notified us that they wish to dispute a transaction.
These are the details of the disputed transaction:

• Date: September 30, 2011 5:05:47 AM
• Amount: $11.40 USD
• Reference Number: 78AFA-0E199-4231B

Please contact babarali124@hotmail.com within five (5) business days and respond to this ticket to resolve this issue promptly. If we do not hear from you within five (5) business days and you do not co-operate, the resolution will work in your customer's favor and the funds may be pulled from your AlertPay account.
To the member who filed this dispute: If the seller fails to respond to this ticket within 5 business days, it is your responsibility to reply to this ticket to let us know whether or not you have resolved your dispute. If you do not respond within ten (10) business days, we will assume that you have resolved the issue with the seller and we will close this dispute.
Thank you for your understanding.
Thanks for choosing AlertPay,
The AlertPay Team Follow Us Need Assistance?
We're happy to help by phone at 1-514-748-5774, Monday to Friday 9:00am to 5:00 pm EST, or by email
Copyright 2011. All rights reserved. AlertPay
Email ID: 0156

Now how can i check the status ?? as i have to reply to the ticket ...

[Sean_AlertPay]

Hi everyone

AlertPay Team is my colleague Hadi. He is another member of the online support for AlertPay.
Please direct all your PMs to that account, AlertPay Team.
For those of you that sent PMs I will try to respond to them today.

Cheers

[Wadibahi]

I got my payment today
thanks Alertpay

[MoneyBoy$$]

WadiBahi .!!

Can You Tell me At Which Time you get The Payment !

Because i still dont get mine .!

and still no reply from alertpay side !