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  1.     
    #151
    Member

    Post HI,

    Quote Originally Posted by liamsmith View Post
    E-Mail I got from cloudflare:

    From: Jeremy
    Subject: We're offline....again

    Hello,

    uploadlab.com has exceeded our bandwidth thresholds.

    We will be issuing a full refund for the month of April for uploadlab.com. We will not reactivate CloudFlare for the domain again due to its repeated degradation of network performance and its impact to other users.

    Let us know if you have any questions.

    View this PRIVATE Discussion online: http://support.cloudflare.com/discus...e-offlineagain
    --

    So could you please explain why you are lying to potential customers on forums, probably just to make a sale?
    I'm not (I obviously wouldn't make any money doing so..I don't make any commissions). The issue here is that your site was causing performance issues for other users because of the bandwidth being used in one particular region. We also advised that we could look at reactivating when we made upgrades.

    We will force a site direct if the site is causing performance issues for other sites.Whatever activity was happening on your site (from a few months ago) was causing problems for other customers on the node you're on.

    ---------- Post added at 09:07 PM ---------- Previous post was at 09:06 PM ----------

    Quote Originally Posted by CreationSimpl View Post
    I use cloudflare (free version) to protect all my sites. never had any issues with them yet. hoping to be able to stay free for a long time.
    My understanding is that we will always offer a free plan of some sort.

    ---------- Post added 19th Jun 2012 at 05:16 PM ---------- Previous post was 18th Jun 2012 at 09:07 PM ----------

    Quote Originally Posted by liamsmith View Post
    E-Mail I got from cloudflare:

    From: Jeremy
    Subject: We're offline....again

    Hello,

    uploadlab.com has exceeded our bandwidth thresholds.

    We will be issuing a full refund for the month of April for uploadlab.com. We will not reactivate CloudFlare for the domain again due to its repeated degradation of network performance and its impact to other users.

    Let us know if you have any questions.

    View this PRIVATE Discussion online: http://support.cloudflare.com/discus...e-offlineagain
    --

    So could you please explain why you are lying to potential customers on forums, probably just to make a sale?

    And just another quick note:
    The bandwidth limitation issue does not apply if the site is in violation of our Terms of Service in some manner.
    Damon
    CloudFlare Community Evangelist

  2.     
    #152
    Member

    Post Some quick CloudFlare notes

    Paid CloudFlare plans can now customize CloudFlare error pages.

    Customers can now purge single files on CloudFlare.

    New datacenters have gone up in Sydney and Atlanta (more on the way).
    Damon
    CloudFlare Community Evangelist

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