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  1.     
    #71
    Member
    Website's:
    SlingFile.com

    Smile Thanks From SlingFile Support

    gibalah,

    Some info for you.

    About speeds in general:

    Depending on your connectivity to our server network, your upload speed may be limited and slower than what you expect.

    But, do we cap upload speeds? No, we don't. Again, depends on your server network. Throughput may be limited and slower than what you expect.

    If you're a premium user, you may wish to install "Free Download Manager" software for improved download speed and extended features such as the ability to resume interrupted downloads.

    As for download speeds, yes those are capped. But stilll, anonymous and free users can download at speeds up to 500 KB/sec.

    In comparison, premium users can download at speeds up to 1 Gbit/sec.

    As for uploading through FTP: We currently have servers only in the US to handle FTP uploads. In the near future, we will install servers in Europe for better upload speeds for European customers. We only allow one simultaneous connection from a single IP for security reasons.

    If you're experiencing FTP connectivity issues such as slow upload speeds etc. we would like to let you know that the upload speed depends upon your connectivity to our server network.

    Yes, we still are building. Forums are in the process of launching, so stay tuned.

    Thanks for your feedback, we appreciate it and we gave tech a heads up to implement the changes that we can.

    See You At SlingFile,

    SlingFile Team

    --
    For Immediate support, please visit SlingFile & click the Support link.


    Quote Originally Posted by gibalah View Post
    @SlingFile:
    You only have 1 FTP server in US, and the maximum connection is limit to 1.
    The upload speed from UK can only achieve 500 ~ 600 KB/s.
    It's too hard to work with your host.

    Are you still building your forum?
    Currently, I cannot find it.

    --
    File Manager doesn't support Unicode filenames.

  2.     
    #72
    Member
    Website's:
    SlingFile.com
    gibalah,

    We responded to you on our official board at KWWHunction which was just assigned to us, sorry if you did not get the response, so posting it here too.

    We wrote:

    Some info for you.

    About speeds in general:

    Depending on your connectivity to our server network, your upload speed may be limited and slower than what you expect.

    But, do we cap upload speeds? No, we don't. Again, depends on your server network. Throughput may be limited and slower than what you expect.

    If you're a premium user, you may wish to install "Free Download Manager" software for improved download speed and extended features such as the ability to resume interrupted downloads.

    As for download speeds, yes those are capped. But stilll, anonymous and free users can download at speeds up to 500 KB/sec.

    In comparison, premium users can download at speeds up to 1 Gbit/sec.

    As for uploading through FTP: We currently have servers only in the US to handle FTP uploads. In the near future, we will install servers in Europe for better upload speeds for European customers. We only allow one simultaneous connection from a single IP for security reasons.

    If you're experiencing FTP connectivity issues such as slow upload speeds etc. we would like to let you know that the upload speed depends upon your connectivity to our server network.

    Tech is looking into the Unicode issue.

    Yes, we still are building. Forums are in the process of launching, so stay tuned.

    Thanks for your feedback, we appreciate it and we gave tech a heads up to implement the changes that we can.



    Quote Originally Posted by gibalah View Post
    @SlingFile:
    You only have 1 FTP server in US, and the maximum connection is limit to 1.
    The upload speed from UK can only achieve 500 ~ 600 KB/s.
    It's too hard to work with your host.

    Are you still building your forum?
    Currently, I cannot find it.

    --
    File Manager doesn't support Unicode filenames.
    See You At SlingFile,

    SlingFile Team
    -
    Why pay for file sharing services when we pay you?
    See You At SlingFile!
    :) - support at slingfile dot com
    SlingFile Team - For the best & immediate support, please visit SlingFile & click the Support Link.

  3.     
    #73
    Respected Member
    Website's:
    nooky.us
    Thread closed at rquest of OP. Please refer to the main thread in the Filehost Support area.

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