Fileserve Auto-Renewal: How do I stop it?

[Banger]

Hello, I have no idea if this is the right place or if anyone can help me regarding this.
I purchased Fileserve Premium for 30 days in May not knowing I was also signed up for auto-renewal. I was recently charged a couple days ago for the next month. I've looked all over the place from my account/profile/settings and I can not find anything about stopping it. I've sent them several emails. In fact, i've sent them several emails about two different subjects and they have not emailed me back once. All I want to do is stop the auto-renewal. I found this site from google and someone mentioned to check this place out for answers. I paid FS directly, no paypal.


Can anyone out there help me?

Banger Reviewed by Banger on 8th Jun 2011. Fileserve Auto-Renewal: How do I stop it? Hello, I have no idea if this is the right place or if anyone can help me regarding this. I purchased Fileserve Premium for 30 days in May not knowing I was also signed up for auto-renewal. I was recently charged a couple days ago for the next month. I've looked all over the place from my account/profile/settings and I can not find anything about stopping it. I've sent them several emails. In fact, i've sent them several emails about two different subjects and they have not emailed me back Rating: 5

[Chutad]

PM him - RickyFS with your username and problem. He is the guy to help you out, by the way directly means? CC??

[Banger]

Thanks.

[CloudShadow]

If you bought using your CC, then ask your bank to cancel the subscription.

[Banger]

That's the first thing I did.
They can't stop it.
The only thing I can do is cancel the card and get a new one.

[Banger]

Still no reply from Fileserve.
If I cancel my credit card, i'm concerned that FS will not terminate my account and keep billing me.

This is fucking nuts.

[chronoleon]

Did u got your problem solved?

[Banger]

Not yet.

[EnCiPh3r]

They are using egatepay.com as their reseller of Credit Card but egatepay.com is a new site and has no contact info,

Either Ask ur Bank to cancel subscription or issue chargeback or cancel card

[tre2k3]

You have to go to paypal and turn it off. Log in and GO HERE Profile->More Options->My Money ->Update "My preapproved payments" Click on Fileserve and cancel it