Online Key Store

[xiaokai]

This website sells keys that they bought using stolen credit cards.
and they acknowledged this but still didn't refund me

Response Max via Email 06/11/2012 12:22 AM
Hello,

The Guild Wars 2 Serial Code that you registered was originally purchased from our website https://buy.guildwars2.com/. This purchase was made using a stolen credit/debit card and was thus flagged as a fraudulent charge. This resulted in the provided serial code being permanently disabled.

I would suggest contacting the seller from whom you purchased the code for a full refund, as they sold you a code purchased with a stolen credit or debit card.

In order to regain access to the pre-purchase benefits, you must pre-purchase Guild Wars 2 again and apply a new, valid code to your account. To ensure this does not happen in the future, please purchase the game from one of our authorized retail partners https://buy.guildwars2.com/retailers or purchase directly from our website https://buy.guildwars2.com/.

Regards,
Max
NCsoft Account Support

[roadrunner]

"and they acknowledged this but still didn't refund me"

Do you have proof of this acknowledgement ?

Cheers
RR

[xiaokai]

Yes I have Proof

I posted on their Support Ticket
The person said to show proof of wat i said i showed them the email that ArenaNet Sent me.
And they said In this Case we can offer you a new key or a gift card worth the same money.
So i said i wont want either i want a refund or i will dispute the payment with paypal
so they said no need to do that we will refund u in 3 days.
its been 6 days no refund, and now they ignore my support ticket, emails etc

I can paste the screen shots of it all if you wish?

[Sp32]

They're offering you the same thing that you paid for, I don't see why you now want a refund, you originally sent the money for a key, the key got blacklisted, they are willing to send you a new one or a gift card.

If this was like the third time this happened, I could understand you wanting a refund, but this may have just been a mistake of some sorts, I'd personally give them a second chance.

[xiaokai]

I don't want an other key because of the way they bought it.
ArenaNet claim they bought the Key from the Guild Wars website using a Stolen credit Card.
Would you want a key again from them knowing the previous one was banned because it was bought by a stolen credit card?

Guild Wars / ArenaNet said the following

The Guild Wars 2 Serial Code that you registered was originally purchased from our website https://buy.guildwars2.com/. This purchase was made using a stolen credit/debit card and was thus flagged as a fraudulent charge. This resulted in the provided serial code being permanently disabled.

I would suggest contacting the seller from whom you purchased the code for a full refund, as they sold you a code purchased with a stolen credit or debit card.

[ElItE_HaXoR]

was bad stock we refunded

[HumanGhost]

Hello,

I have recently purchased a key off the site and waited a week to receive it, I did receive one after the wait and it turned out to be an invalid key, I am still waiting for a working one and will never use this site again because of these problems, they also delete honest reviews off their Facebook page if they are slightly bad.

It is a shame as could have used the site a lot but will now avoid.

I hope they get their problems sorted soon and also hope the above about using stolen debit cards is not true as that is illegal and a sure way to get the site shut down.