Didn't know where else to post this, figured it might as well go in here.

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I was a Game Master (aka moderator, technical support) on a game. I provided technical support (lasting 2-3 hours per day) for about 2 weeks to this one donor (I got told to by the Owners) and because of how much I had to help him, I received a tip.

The donor donated for in-game items which he received on his character, what I did was simply add the items to the character as well as give him race changes, class changes, etc.

After about a month this guy is now banned from the server or left, not sure since I am no longer a GM on that server and this asshole has decided to charge back and I've filled out the dispute on paypal and escalated it to a claim but now they are asking this:

- Issue the buyer a full refund.
- I can provide proof that the item was shipped.
- Provide proof that the buyer has already been refunded.

Since it is a virtual item I cannot give proof for that it was shipped, I certainly won't (and can't) refund him so what should I do?
Time Reviewed by Time on . Paypal dispute Didn't know where else to post this, figured it might as well go in here. -- I was a Game Master (aka moderator, technical support) on a game. I provided technical support (lasting 2-3 hours per day) for about 2 weeks to this one donor (I got told to by the Owners) and because of how much I had to help him, I received a tip. The donor donated for in-game items which he received on his character, what I did was simply add the items to the character as well as give him race changes, Rating: 5