Bad experience from Santrex.net

[tyyymyshoe]

I had horrible experience with santrex. They said my wordpress blog used too much cpu and my account would end up suspended. Sometimes in the middle of me typing a post. It was weak. And to make matters worse, the customer service is almost always offline. It says "on weekends support requests may take 24-48 hours" then they tell you some stupid shit.

Then it got worse. When I had to fill out a ticket to have them un suspend me they got kinda mad or something. Then when I told them I might switch plans or consider a new host, because this is some weak ass shit. Oh now to get unsuspended they need $3.00 usd. And I didn't have a recent back-up (stupid), so I had to pay them three dollars to get unsuspended, so I could get a fresh backup of my site.

I waited a day or so till my next suspension and this time they said. "you have been warned several times about too much cpu" They said for them to make a backup for me would be 15.00. I told them get fucked.

Now if anbody ever asks me, I can give them my opinion of them.

Never, ever use this service. Ever. ( unless it's just me )

tyyymyshoe Reviewed by tyyymyshoe on 4th Nov 2010. Bad experience from Santrex.net I had horrible experience with santrex. They said my wordpress blog used too much cpu and my account would end up suspended. Sometimes in the middle of me typing a post. It was weak. And to make matters worse, the customer service is almost always offline. It says "on weekends support requests may take 24-48 hours" then they tell you some stupid shit. Then it got worse. When I had to fill out a ticket to have them un suspend me they got kinda mad or something. Then when I told them I might Rating: 5

[WebKobra]

They always (well most of the time), have a bad reputation. Thanks for the review.

[dark_hunter]

Yea, stay away from Santrex, they maybe cheap, but the way they run there servers really is hell.

[accyuklad]

very bad that

[greatseeder]

Yea, stay away from Santrex, they maybe cheap, but the way they run there servers really is hell.

No, Santrex is known so well because it?s a pretty old company. They aren?t cheap at all.. just a very expensive reseller and providing some additional services such as seedboxes etc. Everything comes down to money, so if they can find a reason to charge you more money they will.

[G-host]

Ive had very bad experience from them..

[Smith]

Santrex is well known for providing bad service. Just google for reviews before buying from any host

[adultguru]

As stated above Santrex has been around a long time which makes them known. They're just resellers for multiple datacenters and tend to oversell. Then again when someone offers unlimited bw for $3 it's generally a sure sign of being oversold pretty badly.

Some wordpress plugins especially automated content grabbers and what not do tend to use up quite a bit of cpu.

[rapidgen]

i used to be with them, their vps's were awful. always out of ram, even when i wasn't using the darn thing.
most of the time they don't seem aware of what setup they have. bought shared hosting from them (out of affiliate credit) about 6 months after i'd quit from them, because i needed emergency hosting. could i have been more stupid. i tried to install IPB, get errors everywhere, checked phpinfo, said they had php4 installed. so i asked them, and they said "no, php5 is installed". then they disabled phpinfo. jokers.

[greatseeder]

i used to be with them, their vps's were awful. always out of ram, even when i wasn't using the darn thing.
most of the time they don't seem aware of what setup they have. bought shared hosting from them (out of affiliate credit) about 6 months after i'd quit from them, ecause i needed emergency hosting. could i have been more stupid. i tried to install IPB, get errors everywhere, checked phpinfo, said they had php4 installed. so i asked them, and they said no php5 is installed. then they disabled phpinfo. jokers.

Sad to hear.. I can remember last time their VPSes were hacked. One big mess, because they were using buggy HyperVM
http://www.besthostingforums.com/showthread.php?t=31665