Results 11 to 19 of 19
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3rd Aug 2010, 03:54 PM #11BannedWebsite's:
GFXFire.com Max-Share.org WarezShares.com
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3rd Aug 2010, 06:26 PM #12BannedWebsite's:
budgetvds.com hilohost.com wdispatch.com1. Lets get fact straight they screenshots you're seeing in the sales thread was from the first vps server we had if you would've read all post in the thread instead of just skipping over post You've know that.
2. Second fact lets get this straight we suspended your account cause you were causing high CPU loads when you were using megaupload mulit leecher. After you were suspended not once but twice for this when we see high loads are job is to suspended the accounts instead of leaving them running as this can affect many services such as Apache, Mysql, etc. Any other hosting provider can vouch if they see an account with high CPU loads at 32.57 CPU they'll have no chance but to suspended it.
Here a search results of logs from email showing you were causing the high CPU loads
3. We did resolve any speed issue you had. To make the service a better place we even had the server moved back to Netherlands so everyone could download from hotfile.com using there premium accounts since the whole net range was banned in the Germany location. Yet you were still very unhappy with this You didn't even give us a chance to start even working on the new speed issue has the server was just transferred the sameday.
4. User was very inpatience he was told many times including it was posted in our sales thread that we're very busy with server migration including having to respond to support ticket that are opened up by our Onshore provider proof below
5. Regarding your sig I don't need your money here is proof of my bank account.
We've never scammed you as you did get a refund after asking for it more nicely. My bank account show why would I need your 7 dollars.
6. As far has me putting your ticket on On Hold I put it on hold as you have given us the wrong username & password for the rapidleech account. Then later on you did correct it with the right account information.
7. What this user actually wanted was VIP services as he was told many times support tickets are answered in the order they're received in. What user would do is he would post in our sales thread after 5 mins of him submitting a ticket not allowing us to respond to it he was told many of times that our sales thread wasn't a support thread.
We're not denining speeds were slow I even agreed with you that speeds were slow on the last server we had. We had just move server back over to Netherlands before resolving any issue we wanted to make sure all user had there domain names updated to our new ip's or nameservers before actually working on any issue as this helps us to better help clients.
Ticket Proof of server move
8. Why would we contact a lawyer over a small issue it would be a waste of there time in our time as they've better cases to handle.
We're not a scam a scammer is someone who doesn't return your money we refunded you after you had asked more nicely. Yes I suspended / terminated your account after you told us to fix the damn speed issue which was a violation of our terms of services.
-Quote
- Any Abuse towards myself are my staff will result in your account being terminated without NO REFUNDS. We will like the same respect has you're wanting from us remember we're humans to please have respect for us.
I don't need to scam anyone we've been in business for over 2 years now here what our clients have to say.
We did tell this user that many factors can cause speed issues
1st factor is Distance of both services of how far they're from each other.
2nd factor is Network issue at datacenter of vps provider.
3rd factor is Network issue at Filesharing website.
Proof again of many factors can cause speed issues
Demo Account: ( Feel free to test if you like)
Demo URL: http://rapidleech.kicks-ass.org/r322/index.php
Username: robert
Password: bob
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3rd Aug 2010, 11:46 PM #13Member
I must to say that i have Rl with this guy robert and i must to tell you that the support is great. The first server was hostedn in Germany and the speed was great DL and UL but the hotfile premium doesn't work . After one week the server was transfered to netherlands and then the hotfile premium works but i was getting very slow speed like 500 - 600 KB/s . Then i Asked for refund ant they refund me without any problem.
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3rd Aug 2010, 11:51 PM #14BannedWebsite's:
rapidgayporn.orgDitto here, the service is second to none in my opinion, hotfile speeds are perfectly inline with the location of the server from the USA.
Service tickets are answered ASAP with helpful information and what feels like general overall care for the customer.
No problems at all.
I do however believe after reading other threads on the forum dealing with the sales of RL, you do see the same person complaining and causing problems for the people trying to sell their product.
I would take what Prazsky has to say with a grain of salt, just check out some of the other threads, you can see him/her complaining about them as well.... this is just my opinion and observations of course.
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4th Aug 2010, 03:32 AM #15BannedWebsite's:
GFXFire.com Max-Share.org WarezShares.comCisco_Kid - looks fishy eh.
You joined today, the first thing you did was to comment on robert's RL service and then here. I smell multi-accs hmm
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4th Aug 2010, 03:54 AM #16BannedWebsite's:
budgetvds.com hilohost.com wdispatch.com
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4th Aug 2010, 04:05 AM #17MemberWebsite's:
EliteCrackers.comSometimes Patience is the key to victory.
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4th Aug 2010, 04:27 AM #18BannedWebsite's:
budgetvds.com hilohost.com wdispatch.comI Can agree with you 100% on that patience is the key to victory as anyone can see from post we've not scammed this user at all. As everyone can see we did submit support ticket on behalf of user's that had speed issue as you can see it was even stated again in support ticket the same information we given him about factors they can cause speed issues.
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4th Aug 2010, 05:54 AM #19OPMember
As I said earlier, I am in no mood to argue with this guy any more. I had been doing just that for the last 10 days without any resolution. Obviously, he is now gonna come out and say a lot of things to save his hide including using a dupe Cisco_Kid troll account () but the fact remains, whatever I said in my review is 100% true to the very last word.
If anyone believes this Cisco_Kid troll account and thinks I am incapable of giving an honest review, head over to gtaclub's Rapidleech sale thread. Before I took Robert's service, I tested his hosting and provided an unbiased honest review with screenshots of speeds in his sale thread.
Robert, I have countered all your arguments in this review as well as in your sale thread before as well. There is no reason for me to go all over this again. I am not a seller and I have nothing to lose or gain. I don't argue unnecessarily in anyone's sale thread unless it's justifiable. Show me one sale thread where my comment wasn't justifiable. Oh that's right you can't coz there ain't any.
At the end of the day, this thread is just a "Review". Yes, a review which highlights both the positive and negative points about his service. It's upto the future customers to interpret this review as they want. I will not decide for them. It's their money and if they wish to throw it away, it's upto them.
All I can say to future customers, there are many other web hosting providers in KWWH who are more reliable and don't treat their customers like dirtbags. As a customer you deserve the best
Robert, anybody who has come across our arguments in your sale thread during the last week knows how much credibility you have and what precious little you did to deal with the issues at hand. All you could do was provide cookie cutter responses for the whole week until I got fed up with it. The only thing you can now do is make up a bunch of lies to save your business. Well good luck with that mate. Deceiving customers can only get you so far.
As for you not being a scammer, well you did refund me the money (so I removed the scammer tag from my sig) but tell me how many times did you reject my refund request before you were forced to refund due to Jay's intervention? I asked for refund a couple of times at my support ticket and you bluntly gave a "refund request rejected" answer. I asked for refund 6-7 times at your sale thread too and each time you shot it down. Forgot all that so soon? Short memory huh?
Trust me, if you were dealing with customers in real life and you denied them refund request over the use of a "God damn" word, they would of buried you by now & your business wouldn't last a day. Thank God its the virtual world eh? Taking customers for a ride behind a computer screen has never been so easy eh?
Btw Smexy, don't teach me about patience. I had been patient with this guy for over a week. I even asked him for a free account extension a number of times for the slow speeds and downtimes but he bluntly refused everytime. What "factors" caused speed issues for a whole week is not my problem. As a customer I wanted proper service OR compensation and you refused both. When I paid for 4 weeks of quality service, why would I settle for 2 weeks?
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