So, how can go about this.

I paid for a IPS licence from prohaxor person look below

http://www.besthostingforums.com/sho...hlight=licence

Worked fine for awhile, then last week i noticed the downloads access went so i started a ticket, and his is what i got.

Red = Me
Green = IPS

Btw, i'm going to remove my name, address info.

User_58589
Hello.

I was wondering where my licence/details has been totally removed.

I bought the account via a website, but noticed yesturday the licence/Client area is totally blank.

So would like to know what's up please.


Thanks in advanced.

10/14/09
Staff: Nakisha
Hello,

Can you provide the following account details so that I may access your account.

First Name
Last Name
Address
Phone Number
Email Address




Nakisha Thomas
Invision Power Services
Director of Customer Satisfaction

10/14/09
User_58589
Hello here are my details.

First Name: *****
Last Name: ****
Address: ********
Phone Number: *********
Email Address: *********

I can't remember if i changed the details or not, i know i changed the board URL after i got the account though.

If you need any other infomation let me know.

Thanks in advanced.

10/14/09
Staff: Nakisha
Hello,

I was not able to locate an account with the details provided. Do you have a license key number or invoice number?




Nakisha Thomas
Invision Power Services
Director of Customer Satisfaction

10/14/09
User_58589
Oh, only way i can get that is for me to restore my backup of my forums because i remember putting it in their.

I'll have ot do this first thing in the morning and reply back to you.

10/15/09
User_58589
Ok, just restored my backup i had. And the key is not listed where it should be in.

I remember doing it, because i put in the domain when i done it.

The domain in question is " { domain "


10/16/09
Staff: Debbie Mecham
Hello,

I have located a license using that domain name but it under a completely different name. Have you sold the license at all?

Regards,

Debbie Mecham
IPS Customer Relations
Peterborough, UK
Invision Power Services, Inc.

10/16/09
User_58589
Hello.

No, it was me who bought the account from someone else, all he gave me was the login details to here which were { see below }. So i logged in changed the password, removed his email address and added my domain URL. I thought i put my details in at the same time.

Email: ( email removed )
Password: ( removed )


10/16/09
Staff: Nakisha
Hello,

Is ( email removed ) your email address or the previous account holder?




Nakisha Thomas
Invision Power Services
Director of Customer Satisfaction

10/16/09
User_58589
Hello.

That's the previous account holders email address.



Today, 01:21 PM
Staff: Nakisha
Hello,

We have received emails from the account holder that states that they did not sell their license to anyone. Unfortunately, there is nothing further we can do regarding this situation.




Nakisha Thomas
Invision Power Services
Director of Customer Satisfaction

Today, 03:54 PM
User_58589
Hello.

So i've been scammed then basically by the person ( who said then ) it was his account?

Today, 04:01 PM
Staff: Nakisha
Hello,

I'm sorry for this situation. Because situations like this do occur, we encourage people to purchase the software directly from us to avoid situations such as this.



Nakisha Thomas
Invision Power Services
Director of Customer Satisfaction

Today, 04:03 PM
User_58589
Hello.

Hey that's fine, i'm not angry at you guys just the person who i got the account from.

Thanks for the replies and help which went on though.

Regards
Mike.
GeeZus Reviewed by GeeZus on . A recent deal i done. So, how can go about this. I paid for a IPS licence from prohaxor person look below http://www.besthostingforums.com/showthread.php?t=13302&highlight=licence Worked fine for awhile, then last week i noticed the downloads access went so i started a ticket, and his is what i got. Red = Me Green = IPS Rating: 5