The Official Payza Support Thread

[daviloco]

Hello boys. I'm trying to verify my account Payza and so far I can not do it.
With the card you want to validate it I get error for payza contact support.
Well contact you by Ticket and his response was. Your address does not match the that appears on your bank.

Well corrected that mistake because I used to live in another place and good zilch not valid despite having corrected the address.
Not because they want to validate my account that has about 50 ?.

With the card you want to validate my account PAYZA my previously served to validate my PayPal account and not because Payza not let me.
Use Webmoney lot by not having Payza validated. That prefer?

Thank you!

[rajaads2011]

indian local bank transfer problem is solved or not ? admin reply please

[Payza_Advisor]

Hi Mediw7,

Send us a support ticket! Be sure to include the answers to your security questions. Our support will have to authenticate you and look into your account to make sure everything is ok.

https://helpdesk.payza.com/index.php?/Tickets/Submit

Thanks!
Tarik

Hey:

I have a problem in login to payza, and system always show me:

The email address or password is incorrect. Please try again.

So, i tried to rest my password, after that i received a rest link in my in-box, when i follow the link, it ask me to inter my new password and password confirmation.

Again, i tried to login again using my new password and my email, but the same message came out:

The email address or password is incorrect. Please try again.

What is the solution?

[MrDonkov]

I would like to ask can I withdraw funds from my unverified account? Which withdraw option would be available for a local bank in Bulgaria EU member country?

[Payza_Advisor]

Hi torrentfrk,

Great questions! You'll see the answers intertwine.

So members would actually have to sign up and verify to be able to deposit funds from their credit card to their Payza balance.

Members won't be able to make direct purchases with the use of a credit card, but will however be able to deposit 500$/1000$ monthly. Currently only Visa is accepted.

One advantage of members signing up is a drastic drop in chargebacks. Since the purchase comes from the E-wallet and not directly from the credit card, the chargeback fee of 25$ is only applied to the customer.

Our network is protected by a 128-bit SSL encryption system and by the FraudMatrix, Payza?s proprietary, flagship real-time monitoring platform which instantly identifies suspicious activity. We also have a team of professional fraud prevention analysts who assess external security threats to our system and ensure members? accounts are not compromised by attempts at hacking our system.

Let me know if you have any other questions.

Feel free to check out our Business FAQ for more info on the matter.

https://helpdesk.payza.com/index.php...54/my-business

Kind regards,
Tarik

i have a registered company and i wanted to use your business account but i have few queries

1. Can i accept Visa/Master/Diner without my users signing up on payza
2. Do you have any fraud control system ?
3. How do you treat charge backs ? Is it free to fight a charge back or do you charge a fee ?

---------- Post added at 03:43 PM ---------- Previous post was at 03:37 PM ----------

Hey Shekhar,

Are your documents still pending review? If so, it wont be much longer before it's checked out. Maybe you can provide me with the ticket ID number to make sure it's getting treated.

Thanks!
tarik

I forgot my Transaction PIN and then i emailed payza as i also forgot my IInd security question's answer.
They asked me some info and i replied after that they asked me for my indentification documents.
I submitted 2 days ago but still no reply from them
Can you do it asap?

---------- Post added at 03:54 PM ---------- Previous post was at 03:43 PM ----------

Hi Krun!x,

We are catching up to get things rolling out smoother. We are looking to get back to our regular time frames.

Right now we are having an issue with Indian bank transfers. We are going to send a mass email to all our members with more details concerning this.

Let us know if your bank has credited your completed bank wire.

Thanks!
Tarik

Just a follow-up on my last post in this thread, PayZa completed my bank wire a few hours ago so I guess things are getting sorted out and you shall receive your funds shortly.

---------- Post added at 03:58 PM ---------- Previous post was at 03:54 PM ----------

We sent this one out on the 6th, shouldn't be much longer, I'd imagine it to reach your mailbox sometime this week.

Take care,
Tarik

C0AB3-4B5AB-DB9C3
I requested this payout on 8/29/2012.
It was completed 9/6/2012 10:42:25 AM.
When was the check sent? It?s now 9/15/2012 and I still do not have this.

---------- Post added at 04:06 PM ---------- Previous post was at 03:58 PM ----------

Hey Everyone,

This afternoon I received an internal memo explaining that there are delays with the Indian bank transfer. Not much information was provided other than more details will soon follow. They are going to actually send everyone affected a mass email with an explanation shortly.

Stay tuned peeps,
Tarik

[Stooky]

When are you going to allow bank transfer like PayPal does to US citizens? I can't withdraw any money from your service because of it.

[champ of champs]

which bank you requested champ of champs and did bank said to you fill some paper and make signature. And how much you loose during this whole process

---------- Post added at 07:07 PM ---------- Previous post was at 03:52 PM ----------

When Local Bank Withdrawal Completed. Everybody Want To Know.

I requested bank-wire on Sep 12 2012 and got completed email in next 2 days &
Received money today in my bank , You can say once your status got completed in payza then it take more 2 to 3 working days to reach amount in your Indian Bank

[seven7]

check ticket #LZE-638-60708

[sxtykx]

no master card verify,i want mobile phone verify
and my account isnt verifed,could i recieve money and buy someting such as vps server

[cfs15269]

Hi, I have done two bank transfers to Payza which showed the next day. However, I did one on 13th September which is still saying pending. I have raised a ticket and sent a tweet but no answer. My transaction reference is 72A20-405D4-3CB6A.