Beware of Ultimatehostings.com

[ultimatehostings]

kayce, kind advice to u ! try to get those files from their URL, ask them for the URL u download it, else paypal dispute

There's no way we can provide anyone with that URL as;

1) The URL contains displays the data which is on the host node.
2) The data is not complete

This is the only reason we are trying to work things out with our DC.

[sycokiller]

I think SP32 is right ,REMEMBER that hosting provider cant help if something goes wrong with the data center.

[kayce29]

All of their replies are professional and seem legit. A hosting provider can't help it if something goes wrong at a data center, if they can't download all their files at once and have to download each file individually, then of course they're going to speak to the data center about fixing this so they can do it in a much quicker manner.

They were also willing to give you a discount on your next month of hosting and provide you with a different VPS (although it has no files which can be an inconvenience, but if you are left with no other alternatives, it is better than nothing)

A hardware failure can be caused from abuse so that isn't a lie.

Please update this thread in a couple of days with the outcome of what is happening.

Thanks for the reply mate, Its not a hardware issue, their DC kicked them out for abuse, hardware issues you fix or move to another node lol As for the offer, what do i need 50% off on next month bill for, when i dont have a website nor will i have any vistors since they already have killed my website, no mate, i told them i want out, i need my files which they are holding hostage

__________________
Added after 4 minutes:

I think SP32 is right ,REMEMBER that hosting provider cant help if something goes wrong with the data center.

Not a problem, that i know,
but why keep lying about it since one week while running my website to the ground?
Why isnt there any update on the customers area that they are having server issues?
Why lie until i contacted the DC to change his tales?
Why not keep your customers backup if you are a host that care about your customers knowing that you are having issues with ur Dc?

[ultimatehostings]

Kayce,

We are not telling lies, we did inform everyone associated with the node by sending a mass email via our helpdesk. First we thought that the DC would help, infact that is not the case, and remember one thing we don't have any use nor intend to keep you data with us, if we had your data we would have returned it to you in the first place.

We are doing everything and requested every possible option from our DC to get the data back. Unlike you there are other clients but they do understand what we're going though and trying to do.

[michaellin85]

shit happens, let that be dc crap support or hardware failure, nobody wants that to happen. hosts will have regular backups but as a webmaster, it is also your responsibility to make regular backups of your site in case something like this happens.

[kayce29]

Ofcourse i would have made a backup, but no time as i was too busy uploading files i couldnt on a shared hosting, 220gb, i have only been with them one month but just 3 weeks of hosting
Where is his backups if he is a serious host?

__________________
Added after 7 minutes:

Kayce,

We are not telling lies, we did inform everyone associated with the node by sending a mass email via our helpdesk. First we thought that the DC would help, infact that is not the case, and remember one thing we don't have any use nor intend to keep you data with us, if we had your data we would have returned it to you in the first place.

We are doing everything and requested every possible option from our DC to get the data back. Unlike you there are other clients but they do understand what we're going though and trying to do.

Your lies dont work no more, your are exposed, unlike me your other customers understand? like this trend below? what a joke!
http://www.hostingdiscussion.com/web...tings-com.html

__________________
Added after 3 Days 13 Hours:

Here is an update for everyone, It's been past 12 days since the vps and my website went down, i still dont have my files nor my refund back from them, i have emailed them a few days ago still asking for my files and refund, they have ignored my emails. I have finally filled a paypal dispute today and i still want my files back

__________________
Added after 4 Days 6 Hours:

IT HAS BEEN OVER 2 WEEKS NOW THAT THIS GUYS DC KICKED HIM OUT, AFTER ALL THEIR LIES AND DELAY I STILL HAVE NOT GOTTEN MY FILES(WEBSITE) AND MONEY BACK, I HAVE FILLED A PAYPAL DISPUTE AND THEY LIED TO PAYPAL WHICH RULED ON THEIR BEHALF, FOR THAT I PLAN TO FILE A CHARGEBACK. THIS IS TOTAL FRUD AND RIPOFF! I HAVE SENT THEM ALOT OF EMAILS OVER THE PAST 5 DAYS FOR MY FILES and MONEY, THE HAVE TOTALLY IGNORED MY EMAILS. THIS GUY IS THE WORST EVER, NO GOOD HOST!

[ecstacy]

my VPS is down for more than 24 hrs now and they are ignoring my request for the backup of my db

[kayce29]

my VPS is down for more than 24 hrs now and they are ignoring my request for the backup of my db

I feel your pain, mine has been down for more than 2 weeks now, they still have not given me back my data nor a refund. I waited 8 days for my files to get my site back online, when i couldnt get it back i had to use an old outdated backup from last yr to get my site back online. The killed my website which had over 5k daily page view and growing, i also lost my 2 google site ranks, these guys need to be stopped ASAP. Iam still waiting for my data/files to update my site

[Qoo]

If they "lied" to PayPal to win the dispute, you cant do another chargeback.

Also, if I read it correct, you have 220gb worth of files? It's not that hard to back up btw, you can just run a cron job and back up to hosts such as mediafire and be safe. Every host has such problems.

I am pretty sure by now you know you are not going to get your data back so stop crying, find a new host and move on (that's if you don't wish to take their discount).

[kayce29]

If they "lied" to PayPal to win the dispute, you cant do another chargeback.

Also, if I read it correct, you have 220gb worth of files? It's not that hard to back up btw, you can just run a cron job and back up to hosts such as mediafire and be safe. Every host has such problems.

I am pretty sure by now you know you are not going to get your data back so stop crying, find a new host and move on (that's if you don't wish to take their discount).

Lol.. How much were you paid to say these rubbish?
You make no sense, no need to reply you anyway.
FYI chargeback is through my credit card company not paypal dispute which never contacted me to tell me what the seller wrote to them, i didnt get the service i paid for, its that simple SMH