Suspended due to high CPU load

[Neokenzo]

I have 1 wordpress blog and 1 forum hosted on a shared host. I am currently only using like 30MB of space and about 10-11GB bandwitdh. My site (WP + forum) generates on average 3000 pageviews (not unique) a day and have on average 200 unique users a day. At any given point, I'm guessing not more than 20 people are on my site. So when I got suspended, I am quite shock. Apparently I am using more than 21% on their dual core server. I asked to be moved to their quad server and they told me that its still going to be 21% max load. Surely quad's 21% is more than dual 21%? Dont tell me that I need to get VPS or Dedicated server. My site is so small that it doesnt even make sense whatsoever. They orignally said that it got high load because there was 300 different connection on one of my page. I cannot have 300 different connection though I highly doubt it since like I said there's only like 20 at any single time. Then they said it could be my plugin or code but its a wordpress plugin and code. I'm just so pissed and confused at the moment.

Neokenzo Reviewed by Neokenzo on 8th Sep 2009. Suspended due to high CPU load I have 1 wordpress blog and 1 forum hosted on a shared host. I am currently only using like 30MB of space and about 10-11GB bandwitdh. My site (WP + forum) generates on average 3000 pageviews (not unique) a day and have on average 200 unique users a day. At any given point, I'm guessing not more than 20 people are on my site. So when I got suspended, I am quite shock. Apparently I am using more than 21% on their dual core server. I asked to be moved to their quad server and they told me that Rating: 5

[Hyperz]

You are being ripped off I think... At HB we are allowed a max of 15% and I don't reach that with 5k uniques.

Edit: Which host?

[Gavo]

Sounds like some ploy to ask you to upgrade to a very expensive VPS (with them).
Some hosts will try to get you to pay a 12month contract on a VPS, then when you realise you've been ripped off its to late.

but maybe it is a plugin, they should be able to tell you the file that is causing the load.

You will probably need to move hosts

[Sp32]

I wanna know which host

[Azo]

Cache, cache, cache.

[seaporn]

yea if not already done, enable WP-cache I think the name is. Not using wordpress myself but I recently changed my own cache settings and it helps a lot

[Crucify]

1. remove unnecessary plugins
2. WP-supercache saves the day!
3. if they still whine after that, switch hosts

[Neokenzo]

I didnt isntall super cache because someone told me that for small blogs super cache can be counter productive. However, I have it installed now. They have suspended me 3 times and said if I go over again, they would just give me my backup and ask me to leave. Problem is I want to find out whats causing this. I asked them and they could only give me info on the first high load and not on the second and third. This is what I got from them:

Top Process %CPU 45.0 httpd [mysite.com] [/category/video/page/4]

That is a page on my site. FYI, I am not hosting any video on my site, thats just how the theme names the page. Anyway, I go to that page and I found this at the very top of it. I dont know what it is, I didnt put it there obviously.

HTTP/1.1 200 OK Date: Tue, 08 Sep 2009 22:28:43 GMT Server: Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.8 X-Powered-By: PHP/5.2.8 Set-Cookie: pass_hash=a5bbabedf884a95862e057a5d7c1da65; expires=Tue, 15-Sep-2009 22:28:43 GMT; path=/; domain=.mysite.com; httponly Set-Cookie: session_id=4091bf2788277dee9ecd043df2bb0932; path=/; domain=.mysite.com; httponly Vary: Cookie Set-Cookie: wordpress_test_cookie=WP+Cookie+check; path=/ X-Pingback: http://www.mysite.com/xmlrpc.php Keep-Alive: timeout=15, max=99 Connection: Keep-Alive Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 17271

Can someone tell me what that is and if that is the cause?

[teamhonor]

you shuold go with my365host.com
they have good servers, and i am sure if you talk to them they wont supsend u

[RT]

Are you on thehostingpalace ? same shit happened to me.