HostHatch.com - 2Gbps Unmetered VPS in EvoSwitch - RAID10 - Quad Cores - $20/m (NL)

**Nasz Prezes** · 21st Dec 2011, 11:32 AM

Originally Posted by Zee Design

Hello on which plan you are and which os you are using ?

It was the "Hatch-VPS 2Gbit NL #2" plan. But now I'm using VDS with Windows.

Originally Posted by Snow

Where is your VDS thread can you give me link?

**HH-Abdullah** · 23rd Dec 2011, 07:46 PM

Thanks, Nasz Prezes!

If anyone has any questions, don't hesitate to ask.

Thanks,

**H2SO4** · 23rd Dec 2011, 08:20 PM

hello,

you will do some promotion for holiday?

**HH-Abdullah** · 24th Dec 2011, 05:57 AM

H2SO4,

We might, but at the moment stock is limited for these so we are not doing any promos.

Thanks,

**StarForce** · 24th Dec 2011, 02:26 PM

I opened a ticket at your host yesterday, but no answer yet,

ticket number,
ACH-302-76537

I need help quickly

**HH-Abdullah** · 24th Dec 2011, 03:59 PM

StarForce,

1) We have an average response time of 30 minutes at the moment and we have 24/7 support.

2) That is not a ticket ID in our system.

**StarForce** · 24th Dec 2011, 04:05 PM

Mr Abdullah

I wrote at my hosthatch live support account

and

View Ticket: #ACH-302-76537

**HH-Abdullah** · 24th Dec 2011, 04:08 PM

StarForce,

We do not use Kayako helpdesk at the moment so you opened it at the wrong place.

For any type of support, and this is included in the welcome email you get after ordering any service, you need open a ticket at https://www.hosthatch.com/billing/submitticket.php - or email to sales@hosthatch.com, support@hosthatch.com, billing@hosthatch.com or abuse@hosthatch.com depending on your issue.

Our ticket response time is 30 minutes on average at the moment.

Thanks,