XFilesharing Official Support

[sibsoft]

Please stop spamming all message boards where you can find sibsoft with the same question. Support will respond you on monday.

[Lordemma]

Please help. I got this error when creating a server on my server management tab
File Server tests:
api.cgi: OK
temp dir exist: OK
temp dir mkdir: OK
temp dir rmdir: OK
upload dir exist: OK
upload dir mkdir: OK
upload dir rmdir: OK
htdocs dir exist: OK
htdocs dir mkdir: OK
htdocs dir symlink: ERROR
htdocs dir symlink del: ERROR
htdocs dir rmdir: OK
config read: OK
config write: OK
fs.cgi: OK
upload.cgi: OK
upload_status.cgi: OK
htdocs URL accessibility: OK

How do I fix
htdocs dir symlink: ERROR
htdocs dir symlink del: ERROR ? Please help.Thanks

[sibsoft]

You have problem with "files" folder. Path or permissions are wrong.

[Lordemma]

The "files" folder is in my public_html directory and permission is 755. Please help

[EnCiPh3r]

Folders should have 777 Permission afaik

[sibsoft]

It should be writeable for apache process. To make it easier set to 666 or even 777.

[Lordemma]

Folders should have 777 Permission afaik

Changed the permission to 777 and the error still remain. I change to 666 and got this additional error
File Server tests:
api.cgi: OK
temp dir exist: OK
temp dir mkdir: OK
temp dir rmdir: OK
upload dir exist: OK
upload dir mkdir: OK
upload dir rmdir: OK
htdocs dir exist: OK
htdocs dir mkdir: OK
htdocs dir symlink: ERROR
htdocs dir symlink del: ERROR
htdocs dir rmdir: OK
config read: OK
config write: OK
fs.cgi: OK
upload.cgi: OK
upload_status.cgi: OK
htdocs URL accessibility: ERROR (should see XFS on)

What should I do? I even uninstall and install again but still the same isue

[sibsoft]

not sure why you have "htdocs" in the URL.
You should put URL: http://edited out by request.com/files and not http://edited out by request.com/htdocs/files/

[Lordemma]

Bro it is still the same thing. That was just a test

[vgnheart]

@Lordemma, WHM/CPanel used ?