My experience with altushost support

[saini]

I am feeling that altushost is having very poor customer support. For example, when i registered my website they said that account will be active when the payment at HDFC bank will be confirmed and their Representative for HDFC bank was not in the office at that time and then after 36 hours when i send them a copy of bank recipt then they activated my account.....

Now the website is down may be from midnight, today morning i created a ticket but there is no response to the ticket... What a support....shit...

My website will be finished by this kind of support by altushost....

saini Reviewed by saini on 1st Nov 2011. My experience with altushost support I am feeling that altushost is having very poor customer support. For example, when i registered my website they said that account will be active when the payment at HDFC bank will be confirmed and their Representative for HDFC bank was not in the office at that time and then after 36 hours when i send them a copy of bank recipt then they activated my account..... Now the website is down may be from midnight, today morning i created a ticket but there is no response to the ticket...:'( What Rating: 5

[foxman]

You should have gone for hosting services here at KWWHunction! Atleast you could blast their thread

[Jesse]

You should have gone for hosting services here at KWWHunction!

outcome would still be the same - downtime. Probably lost backups as well

[ACE]

outcome would still be the same - downtime. Probably lost backups as well

I think he was being sarcastic. Didn't you catch the sarcasm?

[-Im.z2ight-]

Spend a little more on a better hosting company.

[foxman]

outcome would still be the same - downtime. Probably lost backups as well

Guess,you buy your own servers and host.

[Jesse]

I think he was being sarcastic. Didn't you catch the sarcasm?

It was more of an add-on to his "Atleast you could blast their thread " comment. Not correction or anything.

Guess,you buy your own servers and host.

me? Yup, I do. I have a shared account with ScopeHosts for smaller sites. It's okay.

[ScopeHosts.Sales]

Maybe they have working hours . In that time period only they provide support.

[cyberlater]

leave it and ask refund!

[saini]

I am using altushost only because they have a indian bank where i can deposit the payments......i have created a thread in KWWHunction abt taking a host that allow warez etc and have facility of indian bank transfer...that's why i was having no other option to use altushost.....

Website is still down......

I think i will loose all the traffic i got.....